Kitchen Fun With My 3 Sons

Walmart Store Switches to Self-Checkout Only

Disclaimer: This post may contain affiliate links.

Self-checkouts are nothing new, they have been around for a couple of years now. You can find them in grocery stores, hardware stores, even Mcdonald’s has the option to use a self-checkout instead of a traditional cashier. A Walmart store is starting to switch to a self-checkout store only.

via shutterstock

Walmart Self-Checkout

Fayetteville, Arkansas is doing a new test for its Walmart. They will only be having self-checkouts at their store, no cashiers. This is a new experiment for them to see what works better.

If all goes well and the test is successful, then Walmart will do the same thing in more locations and across the country.

While they did not have a set date in place for these to take effect, it could happen sooner rather than later. These new decisions will also depend on many different things.

One factor is feedback from their employees as well as the customers. The main concern is Walmart just wants to do things that are easiest for both their employees and their customers.

Why the Change

Some people wonder why the need for a change and if it will help employees or just make things worse.

One of the main reasons for this change is self-checkout is very cost-efficient. Having a customer do the same work you would normally pay an employee does save the company a lot of money.

One report found that checking someone into their flight at the airport with a cashier costs around $3 dollars. If the customer checks themselves in, it only costs about 14 cents, which is a significant difference.

Another positive is the privacy that customers get when they buy things. If someone gets a personal item or something they might be embarrassed to get, having the self-checkout allows them to keep their purchases private.

Negatives of Self-Checkouts

A lot of customers actually are against self-checkouts. They feel that they are doing all the work and not getting paid for it.

Others find the machine to be difficult to use and cause more problems and takes up more time. Especially the older people who don’t use technology too often may have more problems with the self-checkouts than others.

Oftentimes customers have to ask the employees for help, which is basically like having a cashier anyway. With there being only one or two employees around to help a dozen or more self-checkout stations, it could end up taking more time on customers to get the things they need.

One other negative is that it does put workers out of a job. With the way the economy is going, we need more jobs open for people to live in this world.

With the way things are going, Walmart may be the first to change out cashiers for a self-checkout only system. Which way do you prefer?

about me


I am a mom of 3 awesome boys that love to get crafty with me in the kitchen. Our blog is full of all sorts creative food ideas for the Holidays, Party Ideas, Free Printables, Featured DIY Ideas, Recipes, & Kids Craft Ideas! Read more...

Notify of
Inline Feedbacks
View all comments

Self checkout please


Checkout please

You will be loosing lots of customers. If I have a few ideas, no big deal. If I have a cart full, NOPE!

Mr Walton is rolling over in his grave. He was a Christian man. He was all about the customer and the employees. The store now is all about the bottom line.

They should do both. A small Walmart Neighborhood store close house switched to.only self checkout and I can’t go with my girls. I have a 2 yr old and 5 yr old. I would normally load my groceries on conveyer and then put bags in while keeping my girls occupied. With no conveyor. It stack as many groceries as you can in small area but if you don’t have enough room you are having to swap out scanned bagged items for ones that haven’t been and if you are swapping you are scanning so checking out can take twice to 3 times as long as before and my kids are going crazy in the cart putting things I already scanned back in the small area. So yeah some self checkout for people who want to but some of us need the help.

The article says Fayetteville is the first Walmart to go cashierless. Guess they don’t know about your  store? Btw, if you use the regular aisle scan and go lanes you can unload your entire cart on the belt just like you always could. Don’t use the small capacity registers.

there are no cashiers where I shop either in orlando

I find that most people, especially younger people tend to steal using the self checkout. I’ve found this out because most people aren’t ashamed to say that they do this. This effects people whom do pay full price like myself. That would be the only reason I don’t like them.

I do not use self checkout anywhere.

I like the self checkout to me it’s a lot faster

The Bible for told that at a time society would become a cash less society.

I would rather them switch to the Sam’s Club way and let me checkout/pay with my phone. I still remember an AT&T commercial years ago about being able to check out a whole grocery cart at once…this is the answer. Scan as you put items in your cart and hit pay at the end and walk out. Never a line except at the exit while an employee does a sample scan and quick glance for high-priced items to verify. Still a quicker line with multiple employees doing the check.

You can do that with a Walmart Plus subscription. I think it’s 100 dollars a year and one of the benefits is mobile scan. Exactly like your said, use your phone to scan as you shop. When done, scan a QR code at a register and you’re done.

There is one.. it’s called Walmart + plus. It’s a scan n go . Scan items as you shop then You have to go through self check and use walmart pay when exiting. A cashier will scan 3 items to insure you’ve paid

It would nice having both options for checkout.

Gas Stations have been doing it for years.

I love ßelf checkout and I am a senior!

Dont mind the self check out  for a few things but not a cart full.Paying more for our grocerys then doing a cashiers job for free.Sam Walton started these stores to give jobs and help people,think he would turn over in his grave if he new how they treat people today.

Absolutely a smart move. You can make any new change as difficult and negative as you wish. When I first used the self checkout, I had to get help. Walmart has people who have large families, who are subsidized. They may go to store maybe once or twice a week. I always got behind someone who bought a dump truck load in a pickup cart. This will get you motivated to learn how to self checkout. 

The only thing I wish would happen, is that all self checkout machine be standardized.

Most Walmarts I’ve been in only have one or two cashiers open with the self checkouts open at either end. And there are a couple people working there — they aren’t completely automated, because sometimes things go wrong, and sometimes things need approval. So I don’t see much of a change here. At any given time it’s maybe one or two fewer people up front.

I don’t like self check out unless I have only a couple of items. Don’t get any discount for doing it myself plus taking away jobs

I prefer a cashier. The self checkout is ok for a few items but not a lot or if you have heavy items.

1 6 7 8


As seen on