Walmart Store Switches to Self-Checkout Only

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Self-checkouts are nothing new, they have been around for a couple of years now. You can find them in grocery stores, hardware stores, even Mcdonald’s has the option to use a self-checkout instead of a traditional cashier. A Walmart store is starting to switch to a self-checkout store only.

via shutterstock

Walmart Self-Checkout

Fayetteville, Arkansas is doing a new test for its Walmart. They will only be having self-checkouts at their store, no cashiers. This is a new experiment for them to see what works better.

If all goes well and the test is successful, then Walmart will do the same thing in more locations and across the country.

While they did not have a set date in place for these to take effect, it could happen sooner rather than later. These new decisions will also depend on many different things.

One factor is feedback from their employees as well as the customers. The main concern is Walmart just wants to do things that are easiest for both their employees and their customers.

Why the Change

Some people wonder why the need for a change and if it will help employees or just make things worse.

One of the main reasons for this change is self-checkout is very cost-efficient. Having a customer do the same work you would normally pay an employee does save the company a lot of money.

One report found that checking someone into their flight at the airport with a cashier costs around $3 dollars. If the customer checks themselves in, it only costs about 14 cents, which is a significant difference.

Another positive is the privacy that customers get when they buy things. If someone gets a personal item or something they might be embarrassed to get, having the self-checkout allows them to keep their purchases private.

Negatives of Self-Checkouts

A lot of customers actually are against self-checkouts. They feel that they are doing all the work and not getting paid for it.

Others find the machine to be difficult to use and cause more problems and takes up more time. Especially the older people who don’t use technology too often may have more problems with the self-checkouts than others.

Oftentimes customers have to ask the employees for help, which is basically like having a cashier anyway. With there being only one or two employees around to help a dozen or more self-checkout stations, it could end up taking more time on customers to get the things they need.

One other negative is that it does put workers out of a job. With the way the economy is going, we need more jobs open for people to live in this world.

With the way things are going, Walmart may be the first to change out cashiers for a self-checkout only system. Which way do you prefer?

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286 comments on “Walmart Store Switches to Self-Checkout Only”

  1. Anita Vannatta

    I am totally against self checkout. I don’t want to check myself out and my parents definitely can’t do the task. This is unfair to the public. Put the cashiers back in place and enough to do the job without having 15 people in line trying to check out.

  2. If I want a job I’d go get one. If it come to me doing the work of someone else and your to money hungry I’d go to a different store where I can get waited on. There are plenty of other grocery stores and department stores I can go to that waits on there customers. I’m afraid your going to lose customers. I already know people that go other places where there waired in because of the self check out. Besides that people don’t like to think they have to show recipe after they do the work. If they can’t be trusted then do your job and have cashiers for them. Your going to be hurting yourselves. You already make enough money so leave things be and hire the people to do the job.please let me know when this is going to happen so I can plan where I’m going to shop. “Thank you!!

  3. VERONICA BENEFIELD

    I GET NERVOUS WHEN USING THE MACHINE MY UNDERSTANDING OF USE THEN THEIRS PEOPLE BEHIND ME AND THATS WORST.PLEASE HAVE TO CONYINUED PERSONAL THERE..IM REALLY HAPPY WITH THE WALMART STORES. THANKYOU FOR BEING HERE.

  4. Keep the cashiers. I hate self check out. We don’t get a discount for using them. I don’t work for walmart.cashiers need their jobs in this world to make it

  5. I am against self check out. It’s a shame to put people out of a job. It would take so much longer for customers and older people like me will need help. If this happens I will shop elsewhere.

  6. Self check outs are ok for a few things but if I am doing grocery shopping there and have a careful I refuse to use them so I would shop elsewhere where I have people working check outs. It also takes away jobs which people need. Could be penny wise but dollar stupid.

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